About Our Service

What is Privacy Policy Tracker?

Privacy Policy Tracker is a service that helps you monitor, understand, and compare the privacy policies of websites and services you use. We track changes to these policies over time, provide simplified versions, analyze privacy implications, and allow you to ask specific questions about policies.

How does Privacy Policy Tracker work?

Our system regularly checks the privacy policies you've added to your account. When changes are detected, we store the new version and notify you based on your preferences. We use AI technology to analyze the policy text, extract key points, and generate simplified versions that are easier to understand.

Why should I use Privacy Policy Tracker?

Privacy policies are often long, complex documents that change without notice. Our service helps you stay informed about how your data is being used, alerts you to important changes, and makes these legal documents easier to understand—all without having to constantly monitor them yourself.

Account Management

How do I create an account?

Click the "Sign Up" button on our homepage to create a free account. You'll need to provide your email address and create a password. After signing up, you'll receive a verification email to confirm your account.

What's included in the free plan?

The free plan allows you to track one website's privacy policy, access the basic privacy report, and view a simplified version of the policy. You'll also be able to archive the most recent version of the policy.

How do I upgrade to the Premium plan?

Log in to your account and visit the "Account" page. Click on "Upgrade to Premium" and follow the instructions to complete your subscription. Premium gives you unlimited tracking, full policy history, detailed reports, chat functionality, policy comparison, and more.

Can I cancel my Premium subscription?

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have Premium access until the end of your current billing period. After that, your account will revert to the free plan.

Using the Service

How do I add a privacy policy to track?

After logging in, go to your dashboard and click "Add New Policy." Enter the URL of the privacy policy page you want to track. Our system will fetch and store the current version of the policy and begin monitoring it for changes.

How often are policies checked for changes?

We check each privacy policy once per week. Premium users receive real-time notifications when changes are detected, while free users can manually check for updates at any time.

What does the Privacy Score mean?

The Privacy Score is a numerical rating from 0-10 that assesses various aspects of a privacy policy. Factors include data collection practices, sharing policies, retention periods, user rights, and clarity of language. Higher scores indicate more privacy-friendly policies.

How do I compare different privacy policies?

Premium users can use our comparison tool by selecting multiple policies from their dashboard and clicking "Compare." The tool will generate a side-by-side comparison highlighting similarities and differences across key privacy aspects.

What is the "Talk to Privacy Policy" feature?

This Premium feature allows you to ask specific questions about a privacy policy in plain language. Our AI-powered system will analyze the policy and provide relevant answers based on the content. For example, you could ask "Does this service share my data with third parties?" or "How long is my data retained?"

Data and Privacy

Do you store the privacy policies I track?

Yes, we store the privacy policies you choose to track in order to provide our core service features. This includes storing historical versions to enable change tracking and comparison features.

How is my data protected?

We use industry-standard security measures to protect your data, including encryption of data in transit and at rest. We only collect the information necessary to provide our service and do not sell your data to third parties. For more details, please see our Privacy Policy.

Do you use cookies?

We use a minimal number of cookies that are essential for our service to function properly, such as maintaining your login session. We do not use cookies for advertising or tracking purposes.

Do you use Google Analytics?

No, we do not use Google Analytics or any other Google tracking services. We use Matomo, a privacy-focused analytics platform, to help us understand how our service is used and to identify areas for improvement.

Technology

How does the policy simplification work?

We use Anthropic's Claude API, an advanced AI language model, to analyze privacy policy text and generate simplified versions that maintain all important information while being easier to understand. The simplified version removes legal jargon and complex language while preserving the key points.

How accurate is your change detection?

Our system is designed to detect both minor and major changes to privacy policies. We use sophisticated comparison algorithms to identify meaningful changes while filtering out irrelevant modifications like formatting changes or typo corrections.

Can I integrate Privacy Policy Tracker with other services?

We don't currently offer public APIs for integration, but we're developing this feature for future release. Premium users will have priority access to API functionality when it becomes available.

Support

How do I get help if I have a problem?

You can contact our support team by emailing support@privacypolicytracker.com. Premium users receive priority support with faster response times.

Do you offer refunds?

If you're not satisfied with our Premium service, contact us within 14 days of your subscription purchase for a full refund. After 14 days, we do not offer prorated refunds, but you can cancel your subscription to prevent future charges.

Can I suggest new features?

Absolutely! We welcome feedback and feature suggestions. Please email your ideas to feedback@privacypolicytracker.com or use the feedback form in your account dashboard.

Still have questions?

Our team is here to help. Contact us for personalized assistance.

Contact Support