Frequently Asked Questions

Privacy Policy Tracker is a service that helps you monitor, understand, and compare the privacy policies of websites and services you use. We track changes to these policies over time, provide simplified versions, analyze privacy implications, and allow you to ask specific questions about policies.

Our system regularly checks the privacy policies you've added to your account. When changes are detected, we store the new version and notify you based on your preferences. We use AI technology to analyze the policy text, extract key points, and generate simplified versions that are easier to understand.

Privacy policies are often long, complex documents that change without notice. Our service helps you stay informed about how your data is being used, alerts you to important changes, and makes these legal documents easier to understand—all without having to constantly monitor them yourself.

Click the "Sign Up" button on our homepage to create a free account. You'll need to provide your email address and create a password. After signing up, you'll receive a verification email to confirm your account.

The free plan allows you to track one website's privacy policy, access the basic privacy report, and view a simplified version of the policy. You'll also be able to archive the most recent version of the policy.

Log in to your account and visit the "Account" page. Click on "Upgrade to Premium" and follow the instructions to complete your subscription. Premium gives you unlimited tracking, full policy history, detailed reports, chat functionality, policy comparison, and more.

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have Premium access until the end of your current billing period. After that, your account will revert to the free plan.

After logging in, go to your dashboard and click "Add New Policy." Enter the URL of the privacy policy page you want to track. Our system will fetch and store the current version of the policy and begin monitoring it for changes.

We check each privacy policy once per week. Premium users receive real-time notifications when changes are detected, while free users can manually check for updates at any time.

The Privacy Score is a numerical rating from 0-10 that assesses various aspects of a privacy policy. Factors include data collection practices, sharing policies, retention periods, user rights, and clarity of language. Higher scores indicate more privacy-friendly policies.

Premium users can use our comparison tool by selecting multiple policies from their dashboard and clicking "Compare." The tool will generate a side-by-side comparison highlighting similarities and differences across key privacy aspects.

This Premium feature allows you to ask specific questions about a privacy policy in plain language. Our AI-powered system will analyze the policy and provide relevant answers based on the content. For example, you could ask "Does this service share my data with third parties?" or "How long is my data retained?"

Yes, we store the privacy policies you choose to track in order to provide our core service features. This includes storing historical versions to enable change tracking and comparison features.

We use industry-standard security measures to protect your data, including encryption of data in transit and at rest. We only collect the information necessary to provide our service and do not sell your data to third parties. For more details, please see our Privacy Policy.

We use a minimal number of cookies that are essential for our service to function properly, such as maintaining your login session. We do not use cookies for advertising or tracking purposes.

No, we do not use Google Analytics or any other Google tracking services. We use Matomo, a privacy-focused analytics platform, to help us understand how our service is used and to identify areas for improvement.

We use Anthropic's Claude API, an advanced AI language model, to analyze privacy policy text and generate simplified versions that maintain all important information while being easier to understand. The simplified version removes legal jargon and complex language while preserving the key points.

Our system is designed to detect both minor and major changes to privacy policies. We use sophisticated comparison algorithms to identify meaningful changes while filtering out irrelevant modifications like formatting changes or typo corrections.

We don't currently offer public APIs for integration, but we're developing this feature for future release. Premium users will have priority access to API functionality when it becomes available.

You can contact our support team by emailing support@privacypolicytracker.com. Premium users receive priority support with faster response times.

If you're not satisfied with our Premium service, contact us within 14 days of your subscription purchase for a full refund. After 14 days, we do not offer prorated refunds, but you can cancel your subscription to prevent future charges.

Absolutely! We welcome feedback and feature suggestions. Please email your ideas to feedback@privacypolicytracker.com or use the feedback form in your account dashboard.